The current situation is that due to the large operating area of a restaurant, it often happens that after customers order food, the waiter cannot find the customer's seat in time, which affects the service quality.
(1) It wastes time to find customers and affects work efficiency.
(2) The quality of service is greatly reduced due to the long waiting time for the customer to deliver the meal.
SKYLAB has developed and launched the restaurant customer UWB positioning solution, which can achieve precise positioning of restaurant customers, thereby improving the work efficiency of restaurant service personnel.
The restaurant personnel UWB positioning management solution developed by SKYLAB adopts ultra-broadband positioning technology. By deploying UWB positioning base stations in the dining area of the restaurant, customers carry the number plate UWB positioning tag. It can realize real-time positioning of customers who have ordered meals, and the service staff can know their real-time location through the display screen.
Through the real-time positioning of customers in the restaurant, statistics and analysis are carried out on the waiting time of customers and the flow of people, which provides a basis for improving service quality in the later stage.
The architecture of SKYLAB UWB High Accuracy Indoor Positioning System consists of UWB Anchor, UWB tags, positioning engine and terminal display device.
(1) UWB Anchor: The UWB positioning system requires that the UWB positioning anchor be installed in the restaurant area in advance. The UWB anchor communicates with the positioning tag through the UWB signal to realize the function of positioning the UWB tag.
(2) UWB Tag: The number plate and UWB tag are assembled together. After ordering, customers need to take the positioning label number plate and wait at the seat. The tag transmits UWB signals, communicates with the base station, and is solved by the positioning engine to realize the positioning of the tag itself.
(3) Location Engine: UWB Anchor send the original data to the location engine through network in real time, location engine which running algorithm calculate the coordinate position of the tag in real time.
(4) Display Terminal: The positioning coordinates of the tag calculated by the location engine are generally displayed on a terminal which may be any device with a browser, such as PC computer, tablet and mobile phone.
UWB Positioning System Background Display
SKYLAB UWB Indoor Positioning System with high accuracy up to 10cm, super long coverage radius as >=50m, easy to maintain and extend. 3 UWB Anchors form a basic positioning system, achieving stable and high accuracy 2D indoor positioning, less UWB Anchor quantity required, lower deployment cost of hardware.
(1) TDoA High Accuracy Indoor Positioning algorithm based on research and development of 95Power.
(2) Support 0D existence/1D linear/2Dl/3D planar hybrid High Accuracy Indoor Positioning algorithm.
(3) Achieve rich positioning functions: Real-time indoor positioning, historical track playback, electronic fence, data statistics, etc.
(4) The location engine can be deployed on the user's local or cloud server as needed.
(5) Support distributed server, provide unlimited function expansion.
(6) Provide an open HTTP API interface to support rich interface data and function extension
(7) The quantity of Anchors and tags can be greatly expanded
(8) Hardware program can be remote upgraded and configured.
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